The Magicshine lighting system is warrantied for 24 months from the date of purchase. If you register the lighting system here, you will receive a bonus 6 month warranty. Battery packs and AC adapters have a 12 month warranty, integrated batteries have a 24 month warranty, however, there is no bonus warranty available.
The warranty is limited to defects in material and workmanship on the lighting system itself, the battery pack and the AC adapter.
The warranty is only valid if the affected parts have not been tampered with and there is no intentional damage. Please keep your proof of purchase in a safe place. Proof of purchase must be presented in the event of any claim. Please contact the specialist retailer from whom you purchased the device for complaint or warranty claim.
Contact Magicshine Lights Canada for any warranty claim or questions at: firstname.lastname@example.org
Alternatively, you can send your complaint or claim directly to Magicshine at
TEL: (+86) 755-295 536 69
FAX: (+86) 755-275 897 77
In the Event of a justified warranty claim and delivery of a replacement device, you will only be entitled to a model available when replacing. The manufacturer retains the right to make technical modifications.